Our Services

We understand that our accessibility (call/response time) and technical support is essential for insuring that all phases of the treatment program are maintained and fully understood. Consequently, we provide at no additional cost, scheduled service calls, minimum of once (1) per month, to properties for the purpose of conducting “on-site” water analysis, trouble shooting, and assisting the operators with any unsolved water related problems. All test results are confirmed in writing with copies available to all interested parties. For optimum system performance, we also conduct scheduled bacteria and fungi growth counts for specific systems as well as on request, corrosion coupon analysis for monitoring iron and copper deterioration within the various systems. Additionally, we have complete laboratory support capabilities enabling our field personnel to utilize the most sophisticated analytical equipment available for handling any water treatment challenges.

Our objective is to implement “sound”, economical and environmentally responsible water management programs which effectively control scaling, corrosion, and micro-biological growth, while requiring by the engineering department a minimum amount of time and effort to maintain. As you are aware, proper maintenance with a water treatment program will not only help avoid unscheduled system shutdowns, but it will also reduce energy costs by maintaining clean heat transfer surfaces, so that energy efficiency is at its maximum. Also, the corrosion protection that chemical treatment provides undoubtedly extends the life of the mechanical equipment.

We at Clearwater Associates, Ltd. pride ourselves at being leaders in the industry with the ability to offer the newest technologies to our customers while being environmentally responsible. With a strong commitment to our client’s success, we believe our customer relationship is a partnership towards that goal. We will meet this commitment because of our solid foundation of providing superior service and customer satisfaction.

Our “Point of Feed” safe chemical delivery system enables us to supply our water treatment products in a manner that minimizes operator exposure to chemicals. Utilizing brand named components such as Pulsatrol, Advantage, Walchem and Liquid Metronics in all our chemical feed systems, we service what we sell, guaranteeing all equipment one year past the manufacturer’s guarantee. We have complete laboratory support capabilities enabling our field personnel to utilize the most sophisticated analytical equipment available for handling any water treatment challenges.

Clearwater Associates, Ltd. is committed to providing the highest level of professional technical consulting services in the water treatment industry. Since our founding over 29 years ago, service has been a key element of every one of our water management programs.

The scope of our services is broad and includes laboratory analysis of water and deposit samples, bacteriological studies, in-plant monitoring of water chemistry, field inspections of boilers, condensers, and other heat exchange equipment, and custom-tailored training programs for clients large and small. We continuously update our service programs so that our customer’s priorities are our priorities.

Clearwater Associates, Ltd. has worked extensively to become a major participant in quality improvement programs for water treatment services. We are the preferred supplier to many commercial high-rise management firms as well as both small and large industrial facilities.

The success of a water management program depends on prompt, attentive service combined with sound engineering recommendations. For more than 29 years, Clearwater Associates, Ltd. has recognized that the quality of our field services determines our success in the marketplace. Our technical field services traditionally begin with a plant survey to gather relevant operating data as well as collect water and deposit samples. Whenever possible, we also conduct a waterside inspection of utility equipment before commencing a chemical treatment program. These actions enable us to assess customer needs and establish service requirements. At the conclusion of a field survey, we often consult with our technical support partners to confirm that our treatment recommendations represent the best approach to protect all the water related equipment.

Our water treatment clients subsequently receive on-going service by means of “on-site” field visits, during which time water chemistry and treatment levels are tested / monitored and in-plant operator test logs are reviewed. Our field engineers are trained to identify upset conditions before system metallurgy is affected. Typically, field service visits are conducted monthly or as often as necessary to insure proper control of system chemistry. We utilize ASTM corrosion test coupons for monitoring corrosion rates in steam and water systems as well as bacteria growth studies for clients with relative systems. In addition, Legionella bacteria testing is also available for insuring optimum product feed rates over biocides. Other field services routinely provided by Clearwater Associates, Ltd. include boiler and chiller inspections.

Clearwater Associates, Ltd. maintains an extensive line of proprietary chemical treatments for maintaining the waterside integrity of heating, cooling, and process equipment . We provide scale and corrosion inhibitors for boilers and chillers as well as microbicides to control fouling in evaporative cooling and process water recirculating systems. We also have available our specialized EmeraldSafe-GreenSence Technologies & ClearClean Institutional Products. All products are supported by knowledgeable field engineers responsible to ensure that chemical treatments are applied in a safe and effective manner. Clearwater Associates, Ltd. service engineers and consultants as well as technical support staff are motivated career professionals with extensive water treatment experience.